By Mark Duncan @cityverve
From a Council perspective, CityVerve taught us the value of Internet of Things (IoT) technology in improving the way we can design and deliver services for the people who visit, live and work in Manchester.
For us, this was a way of realising our objectives within the Our Manchester Strategy using new IoT solutions and working with an impressive set of public and private sector partners.
IoT has huge potential for a local authority. In our case, it opened up new sets of data and also, through the work of FutureEverything on human centred design and citizen engagement, new conversations with residents about what they wanted.
Now, with data giving us a picture of the citizen experience, we can gain new insights into how people are using our city and its services.
And this of course means we have the opportunity to use data and new insights to develop and design services so they better meet the needs of users.
Our experience of CityVerve has directly informed the Council’s emerging new digital strategy for the city, and the lessons and partnerships developed through CityVerve will play a big part in its development.